Chief executive Jane Platt says: 'Since 2007 we have been working to simplify and modernise our range of savings and to encourage our customers to invest with us directly. At the same time, the Post Office has grown its own range of savings products. 'We're very proud of the service we deliver to savers by post, online and, in particular, via our UK call centres where staff have an average of over 24 years' experience and are available seven days a week, 365 days a year. 'We believe their expert knowledge of NS&I's savings and investments will help our customers transfer to dealing with NS&I directly and we will work with our colleagues at the Post Office to support our customers through the changes.'
A spokesman said just 16 per cent of the 2.3million Investment Account customers used the Post Office to make a transaction in the last year; around 146,000 Easy Access customers did.
When asked about the low rates, NS&I said that it's a necessary part of the 'balancing act' it undertakes every year. The state savings arm is only allowed to bring in a certain level of net deposits - £2billion this tax year - so as not to distort the savings market.
At Enable we know that looking after the pennies is what enables people to save up their pounds, it is difficult to know what to do with cash savings at the moment but looking to diversify and have a balance range of options before you is what Enable IFA’s of Bishop’s Stortford specialise in providing.
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